Regardless of the type of products manufactured, markets served or modes of transportation used, companies are at risk of damaged or lost shipments. These losses, when not-recovered, impact customer satisfaction and bottom lines and recovering them is a cumbersome process that detracts energy and resources from core business activities.
TCM, a third-party processor and manager of freight and transportation claims, streamlines the management of a claims processing through its proprietary web-based software that allows customers to:
- Monitor the status of claims at anytime
- Generate reports online, such as:
- Claims status
- Claims collections
- Damage trends by products and shipping locations
- Carrier performance
- Recurring areas of damages
- Address problem areas and develop plans of action to reduce future claims
- Lease the software, or have TCM design a management program to meet specific needs
- Enhances your business’ customer service and bottom line
No matter the size of freight claims, large or small, TCM will recover losses, speed up recovery time and save you money.
Let TCM demonstrate how we can lower your administrative costs while improving the management of the entire process. Contact us today for an online demonstration.