Total Claims Management, Inc.

Corporate Location:
Peter Daly - Director
30665 Northwestern Hwy
Suite 160
Farmington Hills, MI. 48334
PH: 248-419-7100
FX: 248-419-7101
sales@totalclaimsmgt.com

Media Publication

TRANSOLUTIONS AND TOTAL CLAIMS MANAGEMENT LAUNCH PREMIER ONLINE FREIGHT CLAIM SITE: WEBFREIGHTCLAIMS.com
Online website provides real-time freight claim solutions designed to reduce administrative and transaction costs for freight claim outsourcing

Scottsdale (May 30, 2002) - TranSolutions Corporation, a leader in freight claim management software solutions for Global 5000 companies and Total Claims Management today announced the launch of webfreightclaims.com. the Internet freight claim site for third party freight claims processing. Total Claims Management will utilize this business application to help reduce the costs for Global 5000 customers interested in outsourcing freight claim management to their experienced claim practitioners across the country. The site offers a comprehensive selection of freight claim services, damage prevention/safety programs, claim declination follow-up services, dunnage products, damage inspection services and consulting services designed to create efficiencies for its customers and streamline time-consuming search for information on products and services. The new web site features an online claim processing application designed and powered with many of the technologies built into TranSolutions EZ-Claim products, which have set the standard for claim management software. The website will be available for on-line transactions on June 17, 2002.

"Development of this site was a direct result of identifying the needs of large volume shippers while integrating the solutions to filling these needs with the capabilities of the internet." notes Rick Hornsby, general manager of Total Claims Management. "The architecture in webfreightclaims.com business application leverages TranSolutions' expertise at the design and development level, allowing us to concentrate our resources on building future relationships with clients interested in outsourcing damage and loss claims in the Internet environment. The claims management work technology designed for our site represent all the solutions required to streamline manual work processes used in the current business environment. There has been strong acceptance from our customer base for the work management technologies designed on our site, and we are excited to offer our customers with a fully integrated claims information system for solutions that can easily scale to meet their growing claims management needs."

Webfreightclaim.com Features and Services
Powered by knowledge of the needs of major shippers and backed by best-in-class information technology experts from TranSolutions, webfreightclaims.com offers a comprehensive set of services including:

Loss and Damage Claims Processing - A complete claims administration system with the technology infrastructure that enables TCM freight claim professionals to organize and manage all industry type claims, while lowering costs associated with generation and managing information technology systems. The system is on-line, real-time. Input information and generate reports anytime and anywhere you want. Designed with the latest work management technologies from TranSolutions, Internet claims submission will maximize claim accuracy and minimize your office workload and payment response time. Review reports on carrier performance anywhere, anytime.

Business Services - This content rich element of the site provides valuable information related to the other services offered by TCM, including freight claim prevention services, Inspection services, Declination collection follow-up, Dunnage products and education and training services

Webfreightclaims.com was established to provide a solid foundation of services and information to the shipper and third party logistics community," said Rick Hornsby. "Our organization is focused on widening our footprint in this marketplace, by expanding our service offerings, building a solid client community of transportation professionals in the freight claim arena and cement our relationship with our client base. We have the industry experience, information technology resources and endurance to accomplish these objectives and reach our mission of becoming the clear choice in the 3rd party transportation claim services marketplace.

About Total Claims Management
Total Claims Management^TM Corporation is the leading provider of outsourced freight claims management solutions for Global 5000 companies in the paper industry, consumer-packaged goods, electronic products and food and beverage industries. Total Claims Management's solutions help these companies decrease claim generation cycle time, increase claim documentation organization, accelerate carrier claim payment, increase efficiency, improve quality and directly influence management of the claims process. Headquartered in Memphis, Tennessee, Total Claims Management is a division of Autocomm and is privately held. For additional information on Total Claims Management, please visit the company's World Wide Web site at webfreightclaims.com or www.autocomm.com.